SHORT COURSES
ETCN has developed a range of short courses especially for companies and working people.
Almost all of these courses take five days and are conducted by Dutch professors.
All courses focus at competency building in the field of the taught subject.

The courses are:

Creative problem solving
  • Learn to identify the problem
  • Learn to define the problem by flexible thinking
  • The generation of ideas
  • Finding the solution
  • Implementing the solution

    How to build business relations
  • Assessing your network
  • Building your network
  • Using your network
  • Networking in organisations

    Leadership & Coaching
  • The process of agreeing on desired results and goals for the individual and the organisation.
  • Learning to judge correctly what employees need to reach their personal and organisational goals
  • Learn to use a diversity of leadership styles (forms of coaching) to recognise the above mentioned needs
  • In practice deal with working forms such as development-aimed situations and fallback
  • Learn to stimulate employees to take their own responsibility for their personal development.

    Profitable Project Management
  • Working in projects
  • Project approach
  • Cooperation in projects
  • Project management in practice
  • Handing over a project
  • Evaluation of a project

    Conflict Management
  • Recognise and effectively work with conflicts
  • What are the different kinds of conflict
  • What are the styles of conflict management
  • Recognise and apply the different styles of conflict management

    Effective communication
  • Recognise and apply the steps of the communication process
  • Recognise and effectively work with potential obstructions
  • Learn to give and receive feedback
  • Learn to listen actively
  • Learn to argue and summarise

    Logical Logistic Management
  • Basic concepts
  • Marketing and Logistics
  • Customer Service
  • Sales planning
  • Supply Change Management
  • Production Logistic
  • Materials handling

    Profitable Procurement
  • Role of procurement in the value chain
  • Commercial dimensions
  • Administrative dimensions
  • Suppliers
  • Portfolio
  • Ordering

    Management Control
  • Levels of management control
  • Balanced Score Card
  • Vision on Management Control
  • Levers of control
  • Setting goals
  • Perspective
  • Environment
  • Monitoring

    Proactive Change Management
  • Processes of change
  • Activities in the process
  • Diagnosing techniques
  • Different kinds of interventions

    Effective Decision making
  • Recognise and apply the steps in the decision making process
  • The role of the criteria
  • Recognise and effectively work with potential obstructions

    Active Teambuilding
    This training is focused on managers who want to get the best out of their people. In many companies employees work as individuals or in groups. In this training managers learn to select and develop a perfect team and to become a team leader. This training takes three days. It is possible to do this course in a totally different environment, for instance, in the Carpathians or in the Crimea region and combine it with outdoor teambuilding activities.

    Tailor made programs
    It is possible to make a tailor made programme based on the needs of your company. Contact us at info@etcn.nl.
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